justin harris
Amazing service
Kalefe Wright
Easy to book & schedule online, very responsive and on-time with appointment alerts and courtesy confirmation calls. Provided useful HVAC info for homeowners, performed thorough cleaning, and was frie…ndly enough to give me tips on how to better use my home de-humidifier. Definitely using again.
more » Easy to book & schedule online, very responsive and on-time with appointment alerts and courtesy confirmation calls. Provided useful HVAC info for homeowners, performed thorough cleaning, and was friendly enough to give me tips on how to better use my home de-humidifier. Definitely using again.
Jon Owens
We haven't decided if we are using them yet. But I like the presentation…
more » We haven't decided if we are using them yet. But I like the presentation
Marie Wenzel
I scheduled online. There was a glitch in their system. I called when no one showed up. Miss Racqueal answered the phone and was immediately attentive to my needs. She apologized and explained what th…e mixup was. She said she would try to see if a technician could come to the house the same day at a later time. She called me right back and said someone could come out. The service was professional. Everything was explained to me before the work was being done. The pricing was explained as the repairs took place. I was well educated about my HVAC/air system. I appreciate the flexibility and accommodation that Air Done Right provided. Absolutely recommended!
more » I scheduled online. There was a glitch in their system. I called when no one showed up. Miss Racqueal answered the phone and was immediately attentive to my needs. She apologized and explained what the mixup was. She said she would try to see if a technician could come to the house the same day at a later time. She called me right back and said someone could come out. The service was professional. Everything was explained to me before the work was being done. The pricing was explained as the repairs took place. I was well educated about my HVAC/air system. I appreciate the flexibility and accommodation that Air Done Right provided. Absolutely recommended!
Joy St. Louis
Easy to make the appointment for a free estimate. A call from the office gives the technicians an idea of the scale of the job and let's the customer know which technicians will arrive at their l…ocation. Jermaine called 45 minutes prior to arriving and had a trainee with him. They were uniformed, the trainee was masked and they were very respectful of the location and myself as a potential client. They took measurements, briefly explained the recommendations and answered questions. The details of the estimate, details about payment and scheduling will be hashed out another time.
more » Easy to make the appointment for a free estimate. A call from the office gives the technicians an idea of the scale of the job and let's the customer know which technicians will arrive at their location. Jermaine called 45 minutes prior to arriving and had a trainee with him. They were uniformed, the trainee was masked and they were very respectful of the location and myself as a potential client. They took measurements, briefly explained the recommendations and answered questions. The details of the estimate, details about payment and scheduling will be hashed out another time.