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6915 Castor Avenue, Philadelphia, PA, 19149, United States
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Business response:
Thank you for your positive feedback. It was an absolute pleasure to work with you. If we can ever do anything for you in the future, don’t hesitate to call. Best regards, Green Electric, Heating & Cooling Inc.
The whole process went very well; and, when finished, the areas involved were cleaned up. There was one item that I didn't appreciate. I wasn't asked if it would be ok to slap stickers on my property. When he was all done, he slapped his company sticker on the outside of the furnace...because he did work on it; however, he did no work on the electric box and now that has an unremovable sticker on it too. He came and honored the discounted price and did the furnace tune-up. We knew we were having a problem with the thermostat... read more
Business response:
Thank you for your positive feedback. It was an absolute pleasure to work with you. If we can ever do anything for you in the future, don’t hesitate to call. Best regards, Green Electric, Heating & Cooling Inc.
The next day he sent his crew to correct the problem with the outlet by drilling a hole through the floor and connecting the outlet to a power source in the basement; installed a electrical timer which controls when my front door light will come on and off; and replaced a light switch. Assessed my electrical problem (an outlet never worked since I bought the house).
Business response:
Thank you for your positive feedback. It was an absolute pleasure to work with you. If we can ever do anything for you in the future, don’t hesitate to call. Best regards, Green Electric, Heating & Cooling Inc.
Got deal online, provider sent appointment form with 3 choices of dates and times, after 3 days no response, we received 2 emails saying to call to schedule appointment. Wife scheduled appointment for today 8-10am, I took off work to be home, 10am came and went called Greens, they said had no record of appointment. Don't have the time to play hit and miss with them. I purchased a Big Deal from Green Electric Heating & Cooling Corp.
Business response:
Thank you for the feedback, it helps our company improve our service level immensely. Our primary goal is exceed our client’s expectations, but sometimes there are obstacles that make this challenging. We reached out to remedy the situation on numerous occasions, but were unable to reach you. WE DID OFFER YOU TO COMPLETE THE TUNE UP AND CLEANING FREE OF CHARGE FOR THE REASON THAT OUR TECHNICHIAN WAS 1/2 HOUR LATE. YOUR RESPONDE WAS NO. If there is anything that we can do for you in the future, please let us know. If you are ... read more
I got Angie's special for repairing heating problem (no heating). After inspecting gas heating, we were told a defective part (talking about valve) cost us $680. Somehow with my instinct, I felt the charge is excessive. I contacted another company through Angie's (again $29 deal) for second opinion.|This new company just cleaned and fixed the problem without any parts for $160. I used GREEN ELECTRIC HEATING AND COOLING CORP.
Business response:
Thank you for the feedback, it helps our company improve our service level immensely. Our primary goal is exceed our client’s expectations, but sometimes there are obstacles that make this challenging. We reached out to remedy the situation on numerous occasions, but were unable to reach you. We reviewed all the situation and based on or invoice / estimate we did give you more than the only option you are referring on your review. Yes, our technician proposed the same service to disconnect and clean the sensor and he did exp... read more
Called provider set up a time between 12:00- 3:00PM on Wednesday November 13, 2013 for furnace inspection, tune up & cleaning. Provider said it wouldn't cover repairs. We mutually agreed to cancel appointment. I purchased a Big Deal from Green Electric Heating & Cooling Corp.
Business response:
Thank you and we hope to help you again in the future.
It seemed to be a very thorough inspection but, before it was all over, he had suggested that first I spend $250 to 300 for freon, then suggested that I would need to spend another $300 to have a leak check done on the entire system since it was clear that the system was leaking freon somewhere. Then he said that in all probability I would need a new AC unit that would cost $2500 and since the heater was older than the AC unit, it would be best if I replaced the heater with the AC unit and this would all cost $5000. He then ... read more
Business response:
Thank you for reviewing our services. We did perform a ac tune and yes we did find a few issues going on at the time of inspection. Sorry but a tune up and inspection doesn't cover existing mechanical problems. The tune up and inspection is used to prevent and inform you coming issues if we see any indications of them. Thank you and I hope you don't have the same misunderstanding of this preventative maintenance deals our company and other HVAC providers offer time to time to help customers maintain their HVAC systems.
Green Electric was wonderful and I have no complaints with them. Unfortunately, my current oil heater is too tall and can not support the necessary venting that would need to be installed. I would have to buy a new oil heater and do not want to do that at this time. Thus, I want a full refund, please.
Business response:
Thank you and we hope to help you again in the future.
Although there electrical panel was on the inside wall and there were junction boxes in the ceiling next to the wall, the provider indicated there may be additional charges if there was not a outlet on the inside wall
Business response:
Thank you for the interest you had for our services. My name is Gerti Tefa and we spoke together the first time you booked the appointment. I asked a few questions that day and you explain to me you bought the GFCI on Home Depot and try to do it by yourself but after you find out how much was involved decided to buy our deal. I did explain to you that day a few times that there are some exclusions on that ofer and we were coming out to check it if the deal you bought was something will fit in your specifications and if it wa... read more
Green Heating, Cooling & Electric - Phila has a 4.6 star rating with 939 reviews.
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