Goodman Plumbing

Lawrence Swantek 

on Angi

7 years ago

Estimator Roman called at 8:30 am to say he was on his way, however he did not show up at my front door until almost 10:00 am. I was immediately put off by his demeanor and standoffish attitude. When I brought him to the basement to assess the situation, I felt he was more interested in attacking me and my house than to looking for the problem and offering a solution. His first response was that I needed to dig a trench around the perimeter of my basement and install what amounted to a sump pump for $12,000. Was he for real?... read more

Sharon Stallings 

on Angi

7 years ago

Not as expected. The plumber sent to do the job did not honor the $25 coupon offer on Angie’s List. He said he had a $20 coupon he uses from the Yellow Pages. Also, the cap on the sewer drain wasn’t on tightly so it resulted in another call to the company to request someone to come out to tighten it. I wouldn’t know if they came back or not since I was at work. Disappointing, but will never use this company again. 

Diane DeCoursey 

on Angi

7 years ago

Chuck (who showed up on my caller ID as Steve) spent a total of about 5 minutes and charged me an outrageous amount. His demeanor was off-putting and dismissive, rather than the cheerful and pleasant attitude I'm used to seeing with contractors from Angie's List. He got the job done but I just can't recommend him to others. I spoke to Mr. Goodman came and resolve the issue. Mr. Goodman was a great man. 

Olivia Mcbeth 

on Angi

7 years ago

Called on Friday came on Saturday which was good Fixed one pipe and charged $500 Too expensive 

Ashley Tobin 

on Angi

7 years ago

Note: I also sent this to the company hoping for a response. They have not yet responded. Thanks for sending someone over on a Saturday, I do appreciate the hours you are available. Unfortunately, the person who came by was none too happy to speak to me after he and my husband reported they couldn't find the leak in our tub (even though there were wet towels under the tub to sop it up). Your fellow said it would cost $500 to fix it. I called a handyman who looked at it, could see dry rot in the rubber and fixed it for $50 (i... read more

Ekaterina Held 

on Angi

7 years ago

My heater broke during the coldest week in winter, so I called Goodman, since they had done some big job here a couple years ago, and did it well. This time they disapointed me. They send a young plumber, who was not familiar with the system, said that it can't be fixed and I need to buy a new heater. Charged me $85 dollars for a visit, did nothing and left me to freeze here. It was 45F in a house. When I asked for a detailed estimate for the gas heater replacement, I've never got one. They just gave a rough number about $7-... read more

Dane Menkin 

on Angi

7 years ago

We thought it went well. 8 weeks later the drain was clogged again. Called and was folks we were outside the 30 day guarantee. That was ok but then they were unable to accommodate coming back out at a time other than 1-3 one day. Receptionist told me “ we can’t help what people put down their drain” 

Jo Ann Rodgers 

on Angi

7 years ago

The technician arrived 9am on Saturday 12/23/17. The work of changing the internal guts of the toilet successfully stopped the water from leaking into the toilet bowl. Before starting the kitchen valve replacements - the technician Chris verified the water in the house was completely turned off and existing shut off valves worked properly. He proceeded to replace the water valves and there were no leaks under kitchen sink when the water was turned back on. Goodman honors their warranty - I needed the toilet to be fixed a sec... read more

Stephen HUMPHREY 

on Angi

7 years ago

Terrible....See above. Rating is a D to F. I relied on Goodman's reviews to persuade me to hire them. But I found out that the plumbers sent were not skilled in addressing our plumber needs. We are an older large Church facility.